MyCraftWork, LLC

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Why Us?

  • We carry a one-of-a-kind collection of imported handmade goods.
  • We offer a two-week grace period on ALL products.
  • We provide the costumer service of a small company.
  • We use Secure Payment Processing thru Paypal.
  • We adhere to strict Fair Trade practices.

Logo_Morocco

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FAQ

How secure is your payment processing?

 

This is a great question! The answer is: We have the MOST secure payment processing in the web. Here's how the Checkout Process works at mycraftwork.com:

ALL payments on our website are handled through PayPal; The MOST secure online payment processing! After adding all the products you want to your cart, our website (mycraftwork.com) will ask you for your Shipping and Billing Adresses so that it can calculate the correct shipping and handling fees. Once you enter this information, you can click on the "Next" button and you will be redirected to PayPal's Website where you will enter your favorite payment method to complete your order (Visa, MasterCard, American Express, Discover). After submitting your payment information to PayPal, you will be automatically redirected back to our website. Notice that during the entire transaction process, you never have to enter any payment information on our website!
We can also accomodate other payment processing platforms such as Ebay, Amazon and Etsy if it makes you feel safer!

 

 

Where do your products come from?

 

Our goods are costum-designed and made in Morocco. We have included the town of origin in each product description page, this way people can use our Home Page interactive map to brush up on their geography skills! :-) If you are planning a trip to Morocco, and would like to see for yourself the entire process our goods go through, please get in touch with us so that we can connect you to our associates.

 

What if I have questions about purchasing an item, how do I contact MyCraftWork.com?

 

Being a small company, we pride ourselves on our excellent relationship with our costumers. We also LOVE talking about what we do! So if you have any questions please do not hesitate to contact us. 

Our Info Email address:   This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Our Sales Email address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Our phone number: (617) 418 1113

Our Fax number:     (617) 418 2121

 

How do I distinguish REAL handmade goods from machine made ones?

 

Most of the time we will post videos of our artists/artisans documenting their craftwork through stages, so you can see firsthand how these amazing people develop their ideas and bring them to life using their skills. For goods such as rugs and handbags we will provide you with some very valuable internet resources that can enable you to see for yourself that ALL these goods are 100% handmade with no exception. Please click here for an instructive video on how to distinguish between handmade and machine made rugs!

 

How do I clean a handmade rug?

 

There are plenty of resources online that can show you how to properly maintain/clean a handmade rug or tapestry. Here are a few basic steps that can help you with this process:

     1) Sweep away any dirt that may have clung to the rug using a straw bristle broom.

     2) Soak up any liquid or recent spills using a paper towel. Do not rub or scrub. Lightly press the towel over the spill to

         absorb the liquid. Rubbing the area will cause the spill to soak deeper into the carpet.

     3) Scrape off solid stains, including dry food using a spoon or a knife.

     4) Mix a solution of tap water, 1 tsp. of liquid detergent and 1 tsp. of plain vinegar.

     5) Dip the wash cloth in the solution and blot the stain. Do not soak the carpet with the solution.

         Use the solution sparingly and rinse between blots with plain water. Dry with a towel.

 
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Contact Info

Address:       391 Old Colony Rd., PO Box 240
                   Chartley, MA 02712
Telephone:   (617) 418 1113 
Info   Email:  info@mycraftwork.com
Sales Email:  sales@mycraftwork.com